How do I Redeem the Free Premium Installation Service Offer?

When you upgrade your Trend Micro product with 24-months subscription, Premium Installation Service will be automatically added to your online shopping cart, free of charge ($49.95 value).
After completing the purchase, you can directly call the following numbers to contact Trend Micro Technical Support:

Australia: 1800-653-607
New Zealand: 0800-901-537

Note: This is a paid service from Trend Micro's Experts - available 24 hours a day, 7 days a week. Before calling, please prepare the serial number that can be found on your Order Confirmation email for verification.

What is Premium Installation Service?

With Premium Installation, Trend Micro experts will remotely install your copy of Trend Micro Security software, while also applying the best settings to ensure robust security. Customer Prerequisites: a current, valid Trend Micro product licence; Windows 10, Windows 8, Windows 7, Windows Vista, Mac OS X 10.12 (Sierra), Mac OS X 10.11 or higher (El Capitan), Mac OS X 10.10 or higher (Yosemite); a high-speed internet connection; 512MB RAM (minimum, 1GB recommended).