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Trend Micro security experts

PC Security Health Check

Security Health Check Service provides one-time access to our support experts related to the configuration of your Trend Micro products - 24 hours a day, 7 days a week.

This service ensures your Trend Micro program is set up properly, giving you optimum security and maximum productivity for your PC or laptop.

Our engineers will:

  • Look through your system for vulnerabilities to all types of threats and apply the right settings to ensure robust security.

  • Configure your antivirus and anti-spyware software settings, including browser components, firewall, and network settings.

  • Apply the proper system settings to improve your security and identity protection, keeping your digital information secure.

  • Verify and install the latest critical Microsoft Windows updates, Microsoft Office, and Java.

  • Teach you about Parental Controls and the other features of your product.

  • Good for one (1) PC only

Customer Prerequisites: a current, valid Trend Micro product licence; Windows 10, Windows 8, Windows 7, Windows Vista, Mac OS X 10.12 (Sierra), Mac OS X 10.11 or higher (El Capitan), Mac OS X 10.10 or higher (Yosemite); a high-speed internet connection; 512MB RAM (minimum, 1GB recommended).

Buy Now US$33.00 US$46.00


Windows® 10 Family (32-bit or 64-bit)

  • CPU: 1 GHz
  • Memory: 32-bit: 2 GB ; 64-bit: 2 GB

Windows® 8 Family (32-bit or 64-bit)

  • CPU: 32-bit: 1 GHz ; 64-bit: 1 GHz
  • Memory: 32-bit: 1 GB (2 GB recommended); 64-bit: 2 GB

Windows® 7 Family (32-bit or 64-bit) Service Pack 1:

  • CPU: 32-bit: 1 GHz ; 64-bit: 1 GHz
  • Memory: 32-bit: 1 GB, 64-bit: 2GB

Web Browser:

  • Microsoft Internet Explorer® 11.0
  • Mozilla® Firefox® latest version
  • Google Chrome™ latest version

Internet Connection

  • Broadband or equivalent high speed connection is highly recommended.


  • Desktop: High-colour display with 1280 x 720 pixel resolution or above
  • Windows Store: 1064 x 768 pixel resolution or above
  • Snap Apps: 1366 x 768 pixel resolution or above